Refund Policy for Proficient Tech Academy

Thank you for shopping with Proficient Tech Academy. We strive to ensure that our customers are completely satisfied with their purchases. Please review our refund policy to understand your rights and options regarding refunds and returns.

1. General Policy
We offer a 7 day refund policy for most products purchased through our website. Refunds are subject to the terms and conditions outlined below.

2. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
Condition: The product must be 
Product returned in its original condition, including all packaging, accessories, and documentation. Products that have been used, altered, or damaged are not eligible for a refund.
Timeframe: Requests for refunds must be made within 7 days of the purchase date.
Proof of Purchase: A valid receipt or order number is required to process the refund.

3. Non-Refundable Items
The following items are non-refundable:

Digital products, including downloadable content and online courses.
Custom or personalized products.
Gift cards.
Products purchased through third-party vendors or marketplaces.
4. How to Request a Refund
To initiate a refund request:

Contact Us: Email us at info@proficienttechacademy.com with your order number, a description of the issue, and any relevant photos.
Return Instructions: Once your request is reviewed, we will provide instructions on how to return the product if necessary. Ensure you follow these instructions carefully to avoid delays in processing your refund.
Return Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
5. Refund Process
Inspection: Once we receive your returned item, we will inspect it to determine eligibility for a refund.
Processing Time: Refunds are processed within 3 business days after receiving the returned product. The refund will be issued to the original payment method.
Partial Refunds: In some cases, a partial refund may be issued if the product shows signs of use or damage.
6. Contact Information
For any questions or concerns regarding our refund policy, please contact us at:

Email: info@ proficienttechacademy.com
Phone: +91-9891002019
Address: UG-7, Vishwa Sadan, District Centre, Janakpuri West, New Delhi-110058
7. Policy Changes
Proficient Tech Academy reserves the right to modify or update this refund policy at any time. Any changes will be posted on our website, and the updated policy will take effect immediately.

Thank you for your understanding and cooperation.